APEX Call Centers Inbound Services
INBOUND OUTSOURCING SERVICE WE OFFER:
With over 150 experienced customer care professionals, our agents serve as the face of communication for your business. Outsource customer service, technical support, and other inbound calls to our center and increase productivity and functionality for your business. Learn more about the inbound customer service solutions that APEX Call Centers offer.

Inbound Teleservices

Answering Services

Customer Service Support and Care

Customer Service Chat Services

Customer Service Outsourcing

Help Desk

Omnichannel Call Center Service

Order Taking

Technical Support
Inbound Teleservices
Our dedicated professionals have the expertise to provide prompt and efficient responses while managing a high volume of customer calls. With a 24/7 team focusing on customer calls, your business can provide immediate support solutions. Outsourcing your inbound calls is one of the most beneficial and cost-effective solutions for your business.

Inbound Teleservices
Answering Services
Call answering services help establish professionalism and consistency in your organization’s customer service. Our knowledgeable customer service agents are experts in providing informative answers specific to your industry. Inbound answering services are an inexpensive way to answer client inquiries at any time of the day at an affordable price.
Spend more time on what matters by outsourcing your calls to a 24/7 customer service call center engineered to provide you with the proper communication for success.

Answering Services
Customer Service Support and Care

Customer Service Support and Care
Customer Chat Services
As technology and communications channels have evolved, phone calls are no longer the main point of contact for most consumers. Get ahead of traditional communication methods by utilizing our attentive customer service chat services.
- Website chat services
- 24/7 live chat services
- Text message chat services
- Social media chat services
- Video chat customer service

Customer Chat Services
Customer Service Outsourcing

Customer Service Outsourcing
Help Desk
Give your customers the attention they need by providing personalized customer service solutions with remote help desk support that will address your customer needs at any time.
We provide excellent customer service to your customers while keeping operating costs affordable for your business. Enhance your operation’s efficiency and boost productivity by utilizing our remote help desk. Retain customers by providing exemplary 24/7 customer service and support promptly.
- Monitoring, tracking, and reporting customer calls, requests, incidents, and comments
- Supporting customers online and over the phone
- Resolving technical issues, remotely
- Assigning and resolving IT help desk tickets
- Help Desk call center staff training to learn everything there is to know about your client and product.
Omnichannel Call Center Service

Omnichannel Call Center Service
Order Taking
Many favor online shopping for its easy click-to-order checkout process and fast shipping turnaround. Yet with such a high demand for online shopping, some drawbacks can prevent consumers from finalizing their orders.
Technical Support
Technical issues are inevitable but your frustration doesn’t have to be. With cutting-edge resources, our dedicated IT personnel are always at your disposal to assist your customers when any issues arise.
All kinds of organizations can benefit from technical support as it contributes to business growth. Outsourcing these services provides instant and inexpensive communication to your customers.
By trusting APEX Call Centers with your customers, you are relying on skilled contact center agents who can enhance communication with clients and provide round-the-clock technical support.