BPO Services At Apex Call Centers

BUSINESS PROCESS OUTSOURCING

There’s only a little time in a day to fit in all your tasks. Work smart!

Outsource to a BPO company to help you strategically distribute your resources — time, money, effort, and workforce. See what our BPO services can do for you.


APEX Call Centers offers a comprehensive suite of BPO solutions to accommodate all business’ back-office support. Its client list has been expanding each year and it has decided to up the ante and offer new ones. APEX Call Centers has very satisfied clients who have trusted the company with tasks on data entry or data processing, medical coding and billing, order processing, accounting, legal outsourcing, loans service, credit card processing, loan and credit card debt collection, applied engineering, and social media customer care.

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Appointments & Reservation

Whether it’s over the phone or through a virtual meeting, having a one-on-one conversation is an essential component for your marketing department to progress.
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Billing and Payment Support

Provide your customers with the billing and payment support they need, including understanding their bills, how to pay them and any other inquiries they may have.
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Total Contact Management & Business Support Services

One key for a business to be successful is to create a rapport with your customers to ensure brand loyalty.
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Data Entry

Take your business processes to the next level, outsource your data entry needs to APEX Call Centers. Our experienced team members have the experience to handle large volumes of documents.
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forms with checks

Order Processing

Increase customer fulfillment productivity by outsourcing your order processing needs at APEX Call Centers.
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medical bill

Medical Coding and Billing

Automatically verify insurance eligibility and process claims faster while lowering in-house administrative tasks.
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Loan Service

Maximize returns and minimize risks by outsourcing your loan services with APEX Call Centers.
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Accounting Services

Our well trained accountants are perfect for the task and can work under pressure, too. We will track your cash flow or reconcile accounts.
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folder with files inside

Legal Outsourcing

We have a huge team of legal workers who are well versed when it comes to all the legalese that comes with these tasks. Work is done in a timely manner and all details are given proper attention.
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Male call center agent holding a tool box

Contact Center, Commisioned Sales and BPO Brokers

Call center brokers can help save you money by eliminating daily tasks, reducing the number of staff, and the costs of necessary equipment.
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Appointments & Reservation

Whether it’s over the phone or through a virtual meeting, having a one-on-one conversation is an essential component for your marketing department to progress. Scheduling an appointment with a prospective client or customer can very well be their first impression of your business. After all, the goal is to turn prospects into interested buyers.

Our professional schedulers possess excellent communication skills and have the tools to provide the best customer service. Our appointment setting services include script development and adaptation, courtesy reminder calls, follow-up calls, and more.

Outsourcing this service helps your business save time and resources, which will allow the organization to focus on other areas. Give your sales team time to focus on developing strategies to keep your business running by outsourcing your appointments and reservations to APEX Call Centers.

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Appointments & Reservation

Billing and Payment Support

Provide your customers with the billing and payment support they need, including understanding their bills, how to pay them and any other inquiries they may have.

Our experts help your business communicate effectively with your customers while providing exceptional billing solutions, appointment setting and management, call transferring and routing, payment processing, and more.

By trusting APEX Call Centers to be your billing and payment service provider, you are guaranteed exceptional customer service available any time, any day.

Couple working on bills payment using calculator and a laptop

Billing and Payment Support

Total Contact Management & Business Support Services

One key for a business to be successful is to create a rapport with your customers to ensure brand loyalty. By outsourcing your total contact management and business support services with APEX Call Centers, our agents are here to help you determine what best suits your business support needs for your business to thrive.

A contact management system might be the perfect solution for your business; to conveniently store customer information in one place. Keep track of each customer’s purchases, communication logs and send out automated electronic messages.

All of these details personalize a customer’s experience and maintain customer relationships.

Female call center agent wearing turban

Total Contact Management & Business Support Services

Data Entry

Take your business processes to the next level, outsource your data entry needs to APEX Call Centers. Our experienced team members have the experience to handle large volumes of documents. We offer data entry support for several different areas such as finance, healthcare, education, and even media.

Streamline your office operations with error-free data entry support for various sectors.

Person working on a laptop

Data Entry

Order Processing

Increase customer fulfillment productivity by outsourcing your order processing needs at APEX Call Centers. Allocate more of your time to other areas of your business and let our dedicated team of experienced agents process customer orders. Providing your customers with efficient processing times and faster turnaround times will lead to an increase in sales.

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Order Processing

Medical Coding and Billing

Automatically verify insurance eligibility and process claims faster while lowering in-house administrative tasks. Trust your medical coding and billing to our experienced specialists while staying compliant with regulations; you can also lower practice costs by providing excellent customer service and satisfaction to your patients.

Man looking at a graph on a tablet

Medical Coding and Billing

Loan Service

Maximize returns and minimize risks by outsourcing your loan services with APEX Call Centers. Reduce in-house costs and relieve yourself of the responsibility of ensuring compliance regulations. Using cutting-edge technology and a dedicated compliance team that is always kept up-to-date with current laws might be the perfect solution to your loan services. Our agents work closely with our compliance team to ensure precision and effectively manage customer support.

group of call center agents working

Loan Service

Accounting Services

Our well trained accountants are perfect for the task and can work under pressure, too. We will track your cash flow or reconcile accounts.

APEX Call Center gives you the freedom to focus on your business, knowing you’ll receive accurate, detailed books every month.

Female on call while using laptop

Accounting Services

Legal Outsourcing

We have a huge team of legal workers who are well versed when it comes to all the legalese that comes with these tasks. Work is done in a timely manner and all details are given proper attention.
 
By outsourcing your phone calls to us, you are guaranteed a professional team trained to know every aspect of your company that is ready at any time of the day to gather and provide case information. Give yourself time to focus on other aspects of your firm and leave the rest up to us. Your clients are in great hands with APEX Call Centers.
Male and female call center agents in front computer while happily working

Legal Outsourcing

Contact Center, Commisioned Sales and BPO Brokers

Call center brokers can help save you money by eliminating daily tasks, reducing the number of staff, and the costs of necessary equipment. Our professional contact center agents have the skills in handling phone calls, emails, live chat messages, SMS texts,
and support tickets tailored to your business and its brand messaging.

At APEX Call Centers, our specialists
are experts at handling daily inquiries. Call center sales campaigns are personalized to comply with your client’s needs. We are fully prepared to take the lead and add value to your existing efforts.

call center agents on a call facing the computer

Contact Center, Commisioned Sales and BPO Brokers

APEX Call Centers offers flexible pricing to meetyour business needs.

Get a quote by filling out the form below.

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