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APEX Call Centers is rated as one of the TOP CALL CENTERS by UpCity!

UpCity recognition for APEX Call Centers performance

APEX Call Centers Announced as a Top Fort Lauderdale & Miami Call Center Services Provider by UpCity!

APEX Call Centers is thrilled to officially announce that we have been recognized as one of the top call center services companies in Miami and nationally by UpCity!

When it comes to choosing an outsourced partner, we make it easy! We leverage industry-leading technology and award-winning personnel to guarantee the best possible service to every client. Our team of highly trained call center experts combined with our state-of-the-art technology are only a few reasons our Fort Lauderdale-based company has been recognized by UpCity as not only one of the best call center services providers in our area but also nationally in the United States.

UpCity is a resource that helps connect businesses to service providers they can trust. With more than 70,000 listed providers—from marketing agencies to accounting firms to HR consultants to IT specialists, and many more—2 million businesses (and counting) have visited UpCity to research and identify the best partner for their needs. 

UpCity’s proprietary algorithm utilizes a variety of digital signals to measure the credibility, trustworthiness, and recommendability of B2B service providers across the U.S. and Canada. These digital data points like reviews (both on UpCity and other third-party review sites), presence in relevant search results, domain authority, website speed and experience help UpCity connect businesses with outstanding service providers like APEX Call Centers. 

Dan Olson, CEO of UpCity, had this to say about the APEX Call Centers team:

“The APEX Call Centers team takes service and customer care to another level. It can be tough for many businesses to hand off their customer communications, but their team removes all anxiety. We’re proud to call them a part of the UpCity community.”

  • Dan Olson, CEO, UpCity

This recognition has largely been driven by our 5-star UpCity review rating. Here is one of our favorite pieces of feedback we’ve received from our amazing customers:

 “Awesome staff, great support, customer service agents are awesome with less than 1% abandon rate. Perfect English and Spanish, Retention managers do a great job as well.” - Tommy H., October 2021

This is an absolutely tremendous honor. We’re incredibly proud to be named one of the best call-center companies in the nation. Thank you to all of our family, friends, and customers who have helped us get to where we are at today.

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