Outsource Your
Call Center Needs

Put smiles on your customers’ faces.
Even the angry ones.

Onshore & Nearshore Inbound Customer Support, Chat Services,
Technical Support and more. Rely on us for innovative, agile,
and cost-effective call center services.

You Focus On Sales
While We Do the Support

We do it day and night, 24/7, 365 days a year.

APEX is a company that has been dedicated to telephone services for over 5 years.

Our first-rate infrastructure, strategic recruitment, and progressive training processes have helped us achieve sustained growth, serving world-class companies.

APEX has a combination of technology and leadership team with over 100 combined years of experience to stand out in the industry with proven results.

The APEX Advantage

  • Reduce your operational and management costs
  • Quality that matches your expectations and carries your brand values
  • Ensure peace of mind as we handle your customer support with care

Why Outsource To Us?

With over 200 experienced customer care professionals, we serve as the face of communication for your business. Outsource customer service, technical support, and other inbound calls to our center and increase productivity for your business.

close up of call center agent with headset

Inbound Call Center Solution

Inbound Teleservices, Call Answering, And Complete Customer Service Support and Care. Be Assured of a scalable, efficient, and affordable Inbound Call Center solution.

Our dedicated professionals have the expertise to provide prompt and efficient responses while managing a high volume of customer calls. With a 24/7 team focusing on customer calls, your business can provide immediate support solutions. Outsourcing your inbound calls is one of the most beneficial and cost-effective solutions for your business.

Partner with us today. Call: +1 (888) 614-2406

Chat Support Services

Get ahead of traditional communication methods by utilizing our attentive customer service chat services. Live chat support allows customers to reach your company at the exact moment they have a question.

We have dedicated customer service professionals that provide chat support, including:

  • Website chat services
  • 24/7 live chat services
  • Text message chat services
  • Social media chat services
  • Video chat customer service

Have questions? Let’s connect. Call: +1 (888) 614-2406

online chat on a phone
smiling call center agent wearing a headset in front of a computer

Help Desk Services

Give your customers the attention that they need. Our help desk professionals will serve as the first point of contact when your customers are faced with an issue, offering unmatched customer service and technical support.

Our help desk Support/Services include:

  • Monitoring, tracking and reporting customer calls, requests, incidents, and comments
  • Supporting customers online and over the phone
  • Resolving technical issues remotely
  • Assigning and resolving IT help desk tickets
  • Training help desk call center staff to know everything there is to know about products and any changes or updates they may have

Order Taking

Many customers prefer online shopping due to its easy click-to-order checkout process and fast shipping turnaround. However, with such high demand for online shopping, there are some setbacks that can prevent a customer from finalizing their order.

Create the ideal online retail support service with APEX Call Centers. Our team will receive customized training to answer detailed questions about your products or services.

Help your customers feel confident about what they are purchasing. After all, it’s easier to speak to a friendly customer service representative to ask for information that cannot be found on the product page.

woman on the phone while writing down on a notebook
call center agent on a call facing the monitor

Technical Support

Technical issues are inevitable but your frustration doesn’t have to be. With cutting-edge resources, our dedicated IT personnel are always at your disposal to assist your customers when any issues arise.

All kinds of organizations can benefit from technical support as it contributes to business growth. Outsourcing these services provides instant and inexpensive communication to your customers.

By trusting APEX Call Centers with your customers, you are relying on skilled contact center agents who can enhance communication with clients and provide round-the-clock technical support.

Have a custom requirement
or want more information? Let's Talk.

APEX Call Centers years of experience

Your Call Center is what your customers recall for years

Make it An experience to cherish...

We don’t have fancy numbers to boast of, but many success stories to talk of. How we change frowns to smiles, anger to satisfaction, and yellers to ambassadors.

We can work toegether to create an experience that is long lasting and mutually beneficial.

And, We Are Certified

Our expertise in offering call center solutions is validated by various certifications.

PCI DSS Compliant Logo
Logo of ISO Certified Company
SOC 2 Logo
logo of IONet Certified Management System
Calidad Organizacion Certificada Logo
HIPPA Compliant Logo

Customers Speak!

The strict adherence to quality keeps our retention rate impressively high.

Let's Talk

We Are Around

We will be happy to connect and take your questions.
It all starts with a connection

group of Call Center Agents wearing a headset
APEX Call Centers Logo Blue

Your outsourcing partner for telephone, computer-based customer support and call centers.

Contact Info

Copyright © 2022 APEX Call Centers

call center agent taking in a call

Let’s Talk!
+1 (888) 614-2406

Request More Information

We will be happy to connect and share more information with you.

Please fill out the information below and a member of our team will be in contact with you shortly.