10 phone sales strategies: Sales psychology and tips for selling over the phone

Since buying decisions are emotional, this process is dominated by unconscious factors. To make your telephone sales strategy work properly, here are these psychological and communication tricks that you can implement to sell more and increase agents’ performance when making calls. 1. Facilitate the purchase process through simple and small steps. If the purchase is difficult […]

10 Reasons Why Outsourcing Is Good For Your Business

In recent years, markets have evolved towards a more competitive environment, in which companies have opted to delegate certain processes to a specialized supplier in order to focus on their core business. This strategy is known as outsourcing. Outsourcing is a tool that allows to hire an external supplier to the company for the execution of […]

Call Center Services in Florida. Know the advantages and benefits for your operation.

Thanks to the constant growth of brands and their customer base, every day companies require more space for their operations. Investing your resources in increasing your infrastructure and space to implement your own customer service could represent a luxury that even the largest companies do not consider to afford. Fortunately, there are several alternatives today. […]

Benefits of having a call center in your SME

Responding in a timely manner to your customers is one of the elements most valued by them. Most customers feel that a phone call is faster and more efficient than other means of contact with a company. Therefore, having a call center in your SME, could adapt to these needs of users and be key […]

How to identify the best sales representatives in a job interview?

Anyone responsible for hiring aims to find the right candidate. We all want the best elements to work in our company, partners, department heads, recruitment, etc. We would like salespeople and administrative staff that we can count on, hire people who will perform according to the demand of the company. Few managers are 100% successful […]

Learn a Little Marketing for Free

Let’s start with the definition of marketing, it is the term that is used to define the set of techniques that study, analyze and decide the strategy to be implemented, based on research so that your product or service grows and satisfies the needs of the consumer. Marketing identifies, creates, develops, and serves the demand. […]

Manual to increase your sales strategies

A procedures manual is an instrument that supports the daily activities of the different departments in your company. If you want your company to grow as well as your employees, you must provide them with all the tools to help them achieve it.In the process manual are embodied the actions that are carried out for […]


Reasons why customers do not buy your product What happens when you have all the sales tools, trainings, product, marketing, etc. But, you are not selling.Understand and focus on the customer’s needs, when you meet or call them take the time to understand the problem they are experiencing. Ask how you can help them, many […]