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The business world is cutthroat, and only the best survive. You are probably looking for any opportunity to get an edge over your competition, and one of the best areas in which to do that is the world of customer service. Many businesses do not take customer service representatives seriously enough and suffer as a result. Here at APEX Call Centers, we take bilingual customer support seriously and promise the highest standards of customer support and care to all our clients, regardless of the size or field of your business. So, what can APEX Call Centers offer you? Take a look.

APEX Call Centers is a nearshore customer contact and call center
focusing on bilingual call center and support services.

Bilingual Call Center and Contact Center Services

let us take care of your valuable customers at up to 50%-70% less than our US-based competition. Looking for a partners for your call/contact/support center services? See if we can help!

CALL US TODAY:

+1-888-809-9848

How We Work

In APEX Call Centers we believe in adapting to the fast-changing world and optimizing the ability to deploy and manage talent. In today’s world, HR capabilities and talent management are the key sources of competitive advantage. We offer independent modules, which can be deployed collectively to build an overarching talent management approach.

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BPO Solutions

APEX Call Centers offers a comprehensive suite of BPO solutions to accommodate all business’ back-office support. Its client list has been expanding.

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Customer Support

Outsourcing customer service and technical support helps you focus on what you do best: Growing your company fast.

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Technical Support

We’ll help you automate responses to standard technical issues and improve agent efficiency so you can scale your technical support services.

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Order Processing

We have a whole team of skilled individuals who have a good background in doing order processing.

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Chat Support

We focus on optimizing online conversions, increasing ROI, engaging web visitors, resolving customer queries and handling complaints for our clients.

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Answering Services

Live inbound and outbound answering services, any business and any industry. Let a professional answer your phone calls, respond to emails, reply to text messages, etc.

Business Process Outsourcing

A comprehensive suite of BPO solutions to accommodate all business’ back-office support.

Responsible Customer Support

APEX Call Centers believe in out-of-the-box solutions for leveraging human capital. For over two decades, we have managed to build relationships with top-tier organizations and successful global firms. Our roots are based on APEX starting as a staffing solutions firm, after which we evolved into a full-fledged service organization, serving as a strategic partner to our clients throughout the entire lifecycle of talent management. Our company is established with the aim of supporting organizations and businesses to achieve goals through exceptional talent and opportunities that help businesses to prosper and the people with it.

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Stats

OUR ACHIEVMENTS

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20

SKILLS

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30+

CLIENTS

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30+

PROJECTS

What’s Client’s Say

Kyle Killit
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“APEX Call Centers is the best Bilingual Call Center we have hired throughout the world. We work with multiple call centers and the quality of their accent free agents is unbelievable and they are Top Producers.”
Mounir Salih
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“The best producing outsourcing company I have experienced in the past 20 years. Their agents are bilingual with no accent. Highly recommend.”