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Elevate your sales
and customer experience

Differentiate your brand with our flexible outsourcing solutions
and consolidate and optimize your operations.
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Top Rated Award Winning BPO Provider - APEX Call Centers

BPO (business process outsourcing) can be an important tool for any business, large or small. Good BPO services can provide far more than just manpower – they are a way to refine your business and give you more control over your operations without having to overextend.

Our business process outsourcing services are meant to accommodate all kinds of inbound, outbound, and back-office support, giving you lower costs and higher service quality while also reducing the risks and responsibilities of attempting it all yourself. We can tailor our services to your needs, treating each process as a bespoke project that will evolve with your business.

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WE'RE HERE TO HELP

WHO WE ARE

APEX Call Centers is a company dedicated to telephone services for more than 5 years. Due to its first-rate infrastructure it has achieved sustained growth, serving world-class companies with award winning Onshore, Nearshore and Offshore BPO services.

APEX Call Centers has a combination of technology and leadership team with over 100 combined years of experience to stand out in the industry with proven results.

APEX Call Centers Featured Services:

interconnected people

CUSTOMER
SUPPORT

cog wheel with tools at the center

BACK OFFICE
SUPPORT

chat bubble with headset

CHAT
SUPPORT

man with a headset

BPO
SOLUTIONS

Why Choose APEX Call Centers?

EXCELLENT BUSINESS PROCESS OUTSOURCING

As a long-time business process outsourcing provider, we know how to take on different responsibilities and refine them into an efficient, consistent process. We can offer anything from email customer support to inbound and outbound outsourcing services, with our expert staff easily adapting to each new situation and your business needs.

Our work has allowed countless companies across all kinds of industries to grow, taking the hard or complex parts of their internal services and processes out of their hands. Even the smallest change can have a huge impact on how a business is able to run, and outsourcing even one role can free up an employee to do something far more important.

ADVANTAGES OF APEX CALL CENTERS BPO SOLUTIONS

0 +
YEARS OF
EXPERIENCE
0 +
GLOBAL
AWARDS
0 +
STRATEGIC
LOCATIONS
0 +
CERTIFICATIONS
5+
YEARS OF
EXPERIENCE
10+
GLOBAL
AWARDS
6+
STRATEGIC
LOCATIONS
3+
CERTIFICATIONS

HAPPY CLIENTS

See What Clients Are Saying

Alfonso from Spain
Alfonso from Spain
Founder & CEO, Media Company
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Thanks to APEX Call Centers’ top-notch customer service, the client has seen an increase in their customer retention rate, as well as impressive time and cost savings overall. Their team is very responsive, communicative, and adaptive, as well as transparent and trustworthy.
Sandra from USA
Sandra from USA
Managing Principal, Financial Solutions Firm
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The company’s contact ratio has been higher than before, thanks to APEX Call Centers’ services. The team communicates with the firm’s customers efficiently, and they manage the engagement well. Their resources are flexible and dynamic, enabling them to deliver impressive results.
Ash from USA
Ash from USA
VP of Sales, Mortgage Lending Financial Company
Read More
APEX Call Centers has been excellently accommodating all calls except for complex issues that the in-house agents will assess. In addition, their support enables the company to expand and focus on other business aspects. Moreover, their response and turnaround time are truly outstanding.
Lindon from USA
Lindon from USA
VP, Marketing Consulting Company
Read More
So far, the client has been satisfied with APEX Call Centers’ services. The team continues to adhere to deadlines and communicate clearly across different platforms, including Skype and Google Meet. They also manage tasks efficiently through the client’s internal CRM system.
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What's next?

Let's Talk About Your New Project!

Whatever you need, we at APEX Call Centers are able to provide it. We can take even the most basic service and improve every element of it, providing customers with better service and your business with faster, cheaper, and more convenient processing options.

Businesses are made up of a lot of moving parts, and individual systems can sometimes get in the way of others. A smaller business may not even have the manpower to manage everything at once – but we can step in and take charge of the harder systems, leaving you free to focus on growing your business.

Feel free to contact us if you want to know anything more or need some specific information about what we can provide. We are more than happy to break down each service we can offer and plan ahead to ensure that you are getting the kind of services that you need. We are fully equipped to tackle even the most complex systems.